Terms & Conditions 


Company Information 

Company: Tuke & Company Ltd. Registered in England and Wales Registered Address: 61 Columbia Road, London, England, E2 7RG 

Company Number: 14254078 VAT Registration Number: 

Definitions 

In these conditions the following terms shall have the following meaning “the Company” means Tuke & Company Ltd. “The customer” means the customer of the company. “Contract” means any contract for the sale of goods by the company to the customer. 

Payment & VAT 

Payment is taken at the time of placing an order. No goods shall be supplied without payment. Goods shall be delivered by a carrier of the company’s choosing but the company will attempt to comply with the customer’s selection. Carriage will be at cost to the customer and forms part of the invoice. All prices for items delivered within the UK include VAT where applicable. The VAT charged will be at the UK VAT rate. For international orders, prices on the website may be subject to taxes and duties where applicable and depending on the shipping destination. Due to circumstances beyond our control, the prices shown on the website are subject to change, including any changes to taxes at the delivery destination. tukeandco.com accepts most major debit/credit cards, PayPal, Google Pay and Apple Pay. All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. Any products that have been altered may not be returned or exchanged. Alteration fees are non-refundable. 

Claims 

Claims arising from damage delay or partial loss of the goods in transit must be made in writing to the company within 7 working days of delivery. The company shall be afforded reasonable opportunity to investigate any claim made hereunder, and the customer shall, if so requested in writing or verbally by the company promptly return any of the goods subject to any claim and any packing materials securely packaged and return them to the company for examination. 

Liability 

If the customer establishes that any of the goods have not been delivered, or have been delivered damaged, or are not of the correct quantity, the company shall at its discretion, replace them with similar goods, or allow the customer credit for their invoice value. In no circumstances shall the liability of the company to the customer under this condition exceed the invoice value of the goods. 

Specifications 

The company reserve the right to alter specifications to those stated on the website. The customer’s statutory rights will not be affected. 

Copyright 

All information, images and material in this website are subject to copyrights owned by Tuke & Company Ltd and other individuals or entities. Any reproduction, retransmission, republication, or other use of all or part of this website is expressly prohibited, unless prior written permission has been granted by Tuke & Company Ltd or the appropriate copyright owner or project partner. All other rights reserved. The names, logos, trademarks, and service marks of Tuke & Company Ltd that appear in this website may not be used in any advertising, publicity, promotion, or in any other manner implying Tuke & Company Ltd’s endorsement, sponsorship of, or affiliation with any product or service, without Tuke & Company Ltd’s prior express written permission.

Site Credits

Website Design: David Lovelock with Barnaby Tuke. Photography: Nick Ballon, Angela Moore, Julien Renault & Barnaby Tuke.

©Copyright 2023. Tuke & Company Ltd. All Rights Reserved.